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Alenda Car Rental is commited to providing the very best possible online service. The following links should provide all the help and advice you require.

Online Support - evaluates your query and provides information on additional support steps.

Resend Voucher - provides the ability to request a replacement voucher if your initial voucher is misplaced.

Terms and Conditions (inlcuding cancellation policy) - the booking engine terms and conditions will automatically appear on step 3 of the car hire booking and must be read before a booking is made.

Frequently Asked Questions - all the queries regularly requested by our customers.

Cancel Reservation - this link provides the ability to cancel a booking.

If you query is still not resolved, you may wish to email us.

Customer Service

We are commited to providing the very best possible online service. Customer Service Page.

45 Languages

Worldwide car rental offers quotations and bookings in 45 langauages. Change Language Page


Quotations now available from our Facebook app.

Fully Inclusive

  • collision damage waiver (CDW)

  • vehicle theft waiver

  • liability insurance

  • premium location or airport fees

  • VAT or local tax and road fund tax

  • unlimited mileage and breakdown assistance